{"id":6206,"date":"2025-09-18T16:53:54","date_gmt":"2025-09-18T16:53:54","guid":{"rendered":"https:\/\/prometheus.ma\/?p=6206"},"modified":"2025-09-18T16:53:56","modified_gmt":"2025-09-18T16:53:56","slug":"policy-paper-i-centres-dappel-au-maroc-vulnerabilites-neocoloniales-et-nouvelles-formes-dautodefense-syndicale","status":"publish","type":"post","link":"https:\/\/prometheus.ma\/en\/policy-paper-i-centres-dappel-au-maroc-vulnerabilites-neocoloniales-et-nouvelles-formes-dautodefense-syndicale\/6206\/non-classe-fr\/","title":{"rendered":"Policy Paper I Call Centers in Morocco: Neocolonial Vulnerabilities and New Forms of Union Self-Defense"},"content":{"rendered":"<p>Morocco has established itself as a leading offshoring destination in the MENA region thanks to its geographical and cultural proximity to Europe, its young, French-speaking workforce, and public policies favorable to investment in this sector.<br>The Prometheus Institute for Democracy and Human Rights (IPDDH) and the Civil Council for the Fight against All Forms of Discrimination (CCLD) are analyzing the call center and offshoring sector in Morocco, particularly from the perspective of human and labor rights.<br>The Policy Paper explores the human rights issues related to this profession, in particular:<br>\u2022 Risks of violations of social rights (working conditions, freedom of association, job stability).<br>\u2022 Gender inequalities: women, who are numerous in the sector, are particularly exposed to precariousness.<br>\u2022 Lack of solid accountability mechanisms for multinationals and protection of employees.<br>This Policy Paper therefore calls for stricter regulation and a human rights-centered approach, so that the offshoring sector truly contributes to inclusive and sustainable development in Morocco.<\/p>\n\n\n\n<p><a href=\"https:\/\/prometheus.ma\/wp-content\/uploads\/2025\/09\/Policy-Paper-1_IPDDH_CCLD.pdf\" data-type=\"link\" data-id=\"https:\/\/prometheus.ma\/wp-content\/uploads\/2025\/09\/Policy-Paper-1_IPDDH_CCLD.pdf\">To download<\/a><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>Le Maroc s\u2019est impos\u00e9 comme une destination phare de l\u2019offshoring dans la r\u00e9gion MENA gr\u00e2ce \u00e0 sa proximit\u00e9 g\u00e9ographique et culturelle avec l\u2019Europe, sa main-d\u2019\u0153uvre jeune et francophone, et des politiques publiques favorables \u00e0 l\u2019investissement dans ce secteur.L\u2019Institut Prometheus pour la D\u00e9mocratie et les Droits Humains (IPDDH) et le Conseil Civil de Lutte contre toutes&hellip;<\/p>","protected":false},"author":1,"featured_media":6207,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_eb_attr":"","footnotes":""},"categories":[75],"tags":[],"class_list":["post-6206","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-non-classe-fr"],"_links":{"self":[{"href":"https:\/\/prometheus.ma\/en\/wp-json\/wp\/v2\/posts\/6206","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/prometheus.ma\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/prometheus.ma\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/prometheus.ma\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/prometheus.ma\/en\/wp-json\/wp\/v2\/comments?post=6206"}],"version-history":[{"count":0,"href":"https:\/\/prometheus.ma\/en\/wp-json\/wp\/v2\/posts\/6206\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/prometheus.ma\/en\/wp-json\/wp\/v2\/media\/6207"}],"wp:attachment":[{"href":"https:\/\/prometheus.ma\/en\/wp-json\/wp\/v2\/media?parent=6206"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/prometheus.ma\/en\/wp-json\/wp\/v2\/categories?post=6206"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/prometheus.ma\/en\/wp-json\/wp\/v2\/tags?post=6206"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}